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Mind Your Now Privacy Policy

Last updated: November 6, 2026

This Privacy Policy explains how Mind Your Now LLC, a New Mexico limited liability company ("Mind Your Now," "we," "us," or "our"), collects, uses, shares, and protects information when you use Mind Your Now websites, apps, and related services (the "Service").

1. The short version​

Mind Your Now is local-first. Your tasks, habits, calendar data, and notes live on your device. We hold only what synchronization, account access, support, payments, and optional AI features require. We do not sell personal data or use it for third-party advertising.

2. Information we collect​

  • Account information: your email address, authentication identifiers, profile details you provide, and household membership when you share.
  • Local and synchronized content: tasks, notes, habits, calendar details, and related data remain on your device unless you enable a feature that sends them to us, such as sync, backup, or Kaia.
  • AI interactions: what you type or say to Kaia, the tasks, calendar events, habits and saved memories Kaia uses to answer you, photos of medicine labels you ask Kaia to read, and usage counts needed to apply plan allowances. None of it is sent to an AI service until you allow it in the app (see section 4).
  • Purchase and entitlement information: the product purchased, transaction identifier, subscription status, paid-through date, and country or tax jurisdiction provided by the payment processor. We do not receive or store your full card number.
  • Diagnostics and support: device type, operating-system version, crash details, and information you send when requesting help. Crash reports identify you only by an account number, never by your email or name.
  • Usage analytics: which features you use, identified by an account number. You can turn analytics off in the app under Settings → Data & Privacy; your choice applies on all your devices.

3. Where your data lives​

The apps keep their working copy locally on your device and Core features work offline. If you enable sync, the data you choose to sync is replicated to our servers so your devices can stay current. Synchronized data is not currently end-to-end encrypted and can be read by our servers to operate sync, backup, and support that you request. We do not use it to advertise to you.

You can export your data from the app. When you delete your account, your account and synchronized data are removed from our servers; backups are overwritten on a rolling basis. Items you shared with a household stay with that household. We keep only records we must retain for legal, fraud-prevention, tax, or accounting reasons, and Creem keeps its payment records as merchant of record. Copies and exports on your own devices remain under your control.

4. AI processing​

Kaia, voice conversations and Compass briefings are optional, and they use AI services run by other companies. Nothing is sent to those companies until you allow it. The app asks before your first Kaia message or voice conversation, names each company below, and lets you agree or decline. You can withdraw your permission at any time in Settings → Kaia AI; Kaia, voice and Compass then stop, and the rest of the app works as before. If we add a company or change what is sent, the app asks you again.

When you allow it, Mind Your Now sends what you type or say to Kaia, together with the tasks, calendar events, habits and saved memories Kaia needs to answer you, to these companies:

  • Meta, through OpenRouter. Kaia uses Meta's Muse Spark 1.3 model to write its replies, your Compass briefings and conversation titles, and to pick out things worth remembering. OpenRouter routes the request and Meta runs the model. Prompts and completions sent to this model are not used to train Meta's models. Meta has not published how long it retains them.
  • OpenAI. Voice conversations send microphone audio to OpenAI in real time. OpenAI also creates the embeddings that let Kaia search its memory of your earlier conversations.
  • Anthropic. If you photograph a medicine label in Mind Your Meds, the photo is sent to Anthropic's Claude model to read it. This happens only after you confirm it on that screen.
  • Web search, through OpenRouter and Exa. When Kaia searches the web to answer a question, the search query text and today's date are sent to OpenRouter, which passes the query to its search partner Exa and to an OpenAI model that writes a short answer from the results. Nothing else from your account is attached. Kaia is instructed to leave your tasks, calendar, and other personal details out of a query unless you ask it to search for them, and it cannot open links on your behalf.

If you use a Bring Your Own Key plan, requests are sent to the provider whose key you supply, such as OpenAI, using that key. Your own agreement with that provider governs its processing and fees. We use the key only to provide the requested AI feature.

5. Payments​

Our web order process is conducted by our online reseller Creem (creem.io). Creem is our merchant of record for all web orders: it collects payment and billing details, collects and remits sales tax and VAT, and handles refunds, chargebacks, and billing questions. Creem's terms and privacy policy apply to the payment. Older grandfathered subscriptions may continue to be processed by Stripe. Purchases made through Apple or Google are sold by those stores, not Creem, and are processed under the applicable app store's privacy terms.

6. How we use information​

We use information to provide and secure the Service, synchronize devices, deliver optional AI responses, process entitlements, provide customer support, prevent abuse and fraud, improve reliability, and comply with law. We do not sell personal information.

7. When we share information​

We share only what is needed with service providers that help us operate the Service. We may also disclose information when required by law, to protect users or the Service, or as part of a business transaction subject to appropriate safeguards.

Services we use. These providers see personal data while doing their part of the work:

  • Payments: Creem (merchant of record for web orders); Stripe, for older grandfathered subscriptions; Apple and Google, for purchases in their app stores.
  • AI, only after you allow it in the app: OpenRouter and Meta, which run Kaia's text model; OpenAI, which handles voice conversations and memory search; Exa, which runs Kaia's web searches through OpenRouter; and Anthropic, which reads medicine labels you photograph (see section 4).
  • Hosting: DigitalOcean, which runs our servers and databases.
  • Email: SendGrid, which delivers sign-in links and account emails.
  • Push notifications: Firebase (Google), which delivers notifications to your devices.
  • Diagnostics: Sentry, which receives crash reports identified by an account number.
  • Analytics: PostHog, Google Analytics and Microsoft Clarity in the app, and Google Analytics, Microsoft Clarity and Cloudflare Web Analytics on our website, which receive usage events (in the app, identified by an account number). Microsoft Clarity also records sessions of how pages are used. You can turn analytics off in Settings: the app's "Share anonymous usage analytics" switch turns off PostHog, Google Analytics and Clarity in the app.
  • Managed agents: Fly.io, which runs a managed agent if you set one up, and Backblaze, which stores that agent's backups.
  • Operational alerts: Twilio, which sends text alerts to our team. They name an account number, never your contact details.

8. Retention and security​

We retain account and synchronized data while your account is active. When you delete your account it is removed from our servers, and backups are overwritten on a rolling basis. Transaction and entitlement records are retained as required for accounting, tax, dispute, and fraud-prevention purposes. We use administrative, technical, and physical safeguards appropriate to the information we process, but no online system can guarantee absolute security.

9. Your choices and rights​

You may access and correct your data in the app, export it, turn off usage analytics in Settings, or delete your account. Depending on where you live, you may also have rights to access, correct, delete, restrict, object to, or receive a copy of personal information we hold. Email privacy@mindyournow.com to make a request. We may need to verify your identity before completing it.

10. Children​

The Service is not directed to children under 13. A minor who is old enough to use the Service under local law should do so only with the consent and supervision of a parent or legal guardian where required.

11. Changes and contact​

We will post changes on this page and update the date above. For privacy questions or requests, contact:

Mind Your Now LLC
8206 Louisiana Blvd NE, Ste A #942
Albuquerque, New Mexico 87113, United States
privacy@mindyournow.com
Support: support@mindyournow.com

See also our Pricing, Terms of Service, and Refund Policy.